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Professional Support Services

Denka® Platinum Support

World-class support services to maximize your energy efficiency. From installation to optimization, our expert team is here to help you succeed.

Our Services

Comprehensive Support Solutions

Choose from our range of professional services designed to ensure optimal performance and maximum energy savings

Online Support

Get instant help from our expert team via chat, email, or video call. Available 24/7 for technical assistance.

24/7 Availability
Expert Technicians
Remote Diagnostics
Quick Response

On-Site Installation

Professional installation services by certified technicians ensuring optimal setup and performance.

Certified Experts
Quality Assurance
Full Setup
Training Included

Pre-Installation Survey

Comprehensive facility assessment to determine exact requirements and optimal plate placement.

Facility Analysis
Custom Planning
SMDB Assessment
Detailed Report

Energy Analysis Report

Detailed analysis of your energy consumption and savings potential with Denka® technology.

Consumption Analysis
Savings Forecast
ROI Calculation
Recommendations

Business Consultation

Strategic consultation for large-scale deployments and enterprise solutions.

Strategy Planning
Custom Solutions
Scalability Review
Cost Analysis

Feasibility Study

In-depth technical and financial feasibility study for your facility's energy optimization.

Technical Assessment
Financial Modeling
Risk Analysis
Implementation Plan
How It Works

Our Support Process

Simple and efficient process to get you the support you need

01

Submit Request

Fill out the service request form with your facility details and requirements.

02

Confirmation

Receive confirmation within 24 hours with scheduled date and assigned team.

03

Preparation

Our team prepares all necessary equipment and documentation for your facility.

04

Service Delivery

Professional service delivery with comprehensive support and documentation.

Get in Touch

Our support team is available to assist you with any questions or concerns

Email

support@y-denka.com

Hours

24/7 Support

Global

Worldwide Service